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Welcome to Trendy Feet Sales! These Terms and Conditions govern your use of our website (trendyfeetsales.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except in certain Asian countries and remote areas as specified. By using our site, you confirm you are at least 18 years old or using the site with parental supervision.

1.2 Intellectual Property Rights

All content on trendyfeetsales.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We specialize in performance footwear including casual shoes, racing flats, running shoes, sandals, soccer cleats, trail shoes, and walking shoes. We strive for accurate product descriptions and images, but slight variations may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Sandals (due to direct foot contact)
  • Soccer cleats showing signs of field use
  • Items marked as “Final Sale”

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. You agree to provide current, complete, and accurate purchase information.

3.3 Pricing

All prices are in US dollars. We reserve the right to correct pricing errors, even after an order has been placed.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

Delivery times are estimates and may vary based on location and customs processing.

4.3 International Orders

Customers are responsible for any customs duties, taxes, or fees imposed by their country. We cannot guarantee delivery to all international locations.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return policy from the delivery date for most items. To qualify:

  • Items must be unused with original tags attached
  • Original proof of purchase must be provided
  • Items must be in resalable condition (no visible wear or damage)

5.2 Return Process

  1. Contact us at [email protected] within 15 days of delivery
  2. We’ll provide return instructions and an RMA number
  3. Pack items securely in original packaging
  4. Ship using the provided return label

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. The refund will be issued to your original payment method. Please allow 5-10 additional business days for the refund to appear on your statement.

5.4 Damaged or Defective Items

Contact us immediately at [email protected] with photos of the damage. We’ll arrange for a prepaid return label and expedite your replacement at no additional cost.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining its confidentiality and all activities under it.

6.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s operation
  • Provide false or misleading information

7. Limitation of Liability

Trendy Feet Sales shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

We make no warranties about the accuracy or completeness of site content. Product performance may vary based on individual use.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the modified terms.

9. Governing Law

These terms shall be governed by the laws of the State of California, USA, without regard to conflict of law principles.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Shoes Sales Store
91 Chicago Avenue
Fresno, US 93721
Email: [email protected]
Hours: Monday-Friday, 9am-5pm PST